GP Telephone Service

This service is only available to existing patients already under the care of one of our GPs at Menopause Health Matters.

In between appointments we understand that you may have questions or need reassurance, therefore we offer a five minute telephone service as an opportunity to discuss anything that might be concerning you. Sometimes our doctors may ask you to arrange a telephone appointment, outwith normal follow up appointments, to discuss blood or other test results which may alter your treatment plan.

Please note that the GP Telephone Service does not replace a consultation or follow up appointment nor is it a repeat prescription service. Repeat prescriptions can only be issued during your follow up review appointment with the doctor.

To book a 5 minute telephone call with one of our doctors please call us on 01292 281515 and we can arrange this for you.

The cost of this service is £35.

Your Questions Answered


Below are some of the questions we get asked most frequently. If there is any further information you require then please contact us directly.

Clinic and Appointments.

You do not need a referral from your GP to attend the Clinic. A detailed health history will be taken prior to your initial consultation.

Menopause consultations are currently not covered by private insurance companies.

Please bring details of any medication or supplements that you are presently taking. If you have had any blood tests done by your GP, please bring copies of the results. This may avoid unnecessary repetition and cost.

You are welcome to bring an adult relative, friend or supporter to your consultation or procedure should you wish. If you prefer your companion to wait outside, we have a private and comfortable waiting area with refreshments. To respect the privacy and comfort of our other clients we politely request that that you bring no more than one person to accompany or wait with you at any time.

Following each consultation, you will be emailed a written summary of your assessment and management plan. This can also be emailed to your GP at your request and provided you supply us with your GP surgery email address. Alternatively, we can print off a copy for you to drop in to your GP surgery.

The Mirena coil can be fitted by one of our doctors in our discreet and comfortable specialist Medical Suite.

We provide blood drawing with our experienced phlebotomist at the Clinic.

Barns Crescent car park (KA7 2AY) is within a 2 minute walk of the clinic.

View And Book Our Services

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GP Consultations

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GP Telephone Service

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Clinical Psychology Consultations

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Mirena Coil Fitting

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Personalised Nutrition & Lifestyle Plan

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Medical Herbalist Consultations

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Blood Tests

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Reiki Energy Healing

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Menopause Employee Benefit

Menopausal women are, demographically, the fastest growing group of workers in the UK. We offer personalised care for your employees and our team highly skilled professionals dedicate the time to understand and treat their individual needs.

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Our services and advice are provided for non-urgent circumstances only and it is not possible to contact any of our clinicians outwith appointment times. Any client or prospective client whose needs require more urgent or multidisciplinary support should contact their GP in the first instance.

In case of any medical or mental health emergency including risk of suicide, please call 999 or attend your nearest Accident and Emergency department. The following services may also be contacted:

NHS 24 – 111
This service is available to give help and advice if your GP surgery is closed and you cannot wait until it re-opens.

Samaritans – 116 123;
This service provides twenty-four hour emotional support to individuals who are suicidal or in crisis.